Sales : We will strive to be an indispensable supplier of equipment to our customers by:
Recognizing that the total cost of owning construction equipment is a significant expense for our customers. Recommending the optimal machine to our customers is paramount:
· Offering a wide assortment of high quality machines and attachments from market leading manufacturers
· Providing machines at different price points by maintaining a comprehensive inventory of new and used equipment
· Understanding the features and capabilities of each machine and their ability to enhance our customer's operations
· Solving our customer's most complex problems with innovative solutions
· Maintaining the highest ethical standards on EVERY transaction
Rentals : Andron's goal is to be the premier rental company in our markets. We will achieve this objective by:
· Offering a comprehensive selection of equipment and attachments.
· Provide outstanding value to our customers by renting high quality equipment at competitive prices.
· Providing creative solutions to our customers' equipment needs.
· Being resourceful to deliver the right machines and attachments on short notice.
· Maximizing customer productivity by delivering meticulously maintained equipment to the job site.
· Taking every measure to ensure that renting equipment from Andron is a simple and satisfying experience.
Repair & Service :We will strive to reduce our customers' total cost of ownership and preserve the residual value of of their equipment. We will accomplish this by:
· Performing work correctly the first time.
· Completing our work in a timely manner.
· Providing competent service advice and information to our customers.
· Delivering a competitively priced product.
· Having mechanics available when customers need our service.
· Standing behind our work and equipment warranties.
Employee Core Values : We are a team of hardworking individuals, unique in our separate talents, but united in the common goal of exceeding our customer's needs and expectations. Our business decisions will be governed by the following fundamental principals:
· We will treat our customers and fellow employees as we would want to be treated.
· Our customers are the best form of advertising - creating a positive and lasting impression of Andron Equipment is paramount. We are proud of our long history and by achieving our mission, we will continue to build a profitable company known for its quality, integrity, and excellence.